FAQ's

Our reservations team has compiled answers to our most frequently asked questions below. For full details on our policies, please refer to our Terms & Conditions page, or contact the team directly for further assistance.

Inclusions

Luxury accommodation for up to 8 guests

Welcome bottle of Louis Roederer champagne & platter

Villa Host services

Nightly pre-dinner drinks and canapés

Nightly chef-catered dinner up to three courses

Daily chef-catered breakfast

Daily provisions for a light self-service lunch (on stayover days)

Light turndown service
Teas, coffee and soft drinks are included, along with two pre-dinner drinks each night. Additional wines, spirits, cocktails and mocktails are available at an additional cost.
Our team is available pre-arrival to assist in curating experiences, arranging provisions, and shaping an itinerary to your preferences. On site your dedicated Villa Host will be on hand for breakfast and dinner service, and to assist with daily plans. The Villa will be entirely yours during the day for quiet moments or full day adventures.
Yes, complimentary WiFi is available throughout the villa.
Rates are inclusive of 15% Goods and Services Tax (GST).

Policies

Yes, a minimum two-night stay applies.
Yes — children are welcome. Mt Isthmus is an exclusive-hire villa, perfect for families.
No, pets are not permitted, in order to protect wildlife and the comfort of all guests. Certified guide and service dogs are welcome.
Please view our cancellation policy in detail on our Terms & Conditions page.

Location

The Villa is a 30-minute drive from Wanaka township and a 90-minute drive from Queenstown International Airport (ZQN). Accessible via State Highway 6, a popular scenic drive towards the West Coast of the South Island. The journey offers plenty to see along the way, though winter conditions can be varied.
Transfers are not included in the nightly rate. Private vehicle or helicopter transfers are available at an additional cost.
Lake Hawea experiences four distinct seasons: hot, dry summers and golden autumns to snowy winters and cool, clear springs. Temperatures range from -5°C in winter to 30°C in summer.
Layers for both warm and cool conditions

Warm hat and scarf (especially for stargazing)

Clean hiking shoes (NZ customs requirement)

Rain or windbreaker jacket

Backpack or hiking poles for self-guided hikes

Swimwear for the hot tub

Accommodation

Check-in is from 3:00pm. Check-out is by 11:00am. Early check-in or late check-out may be available on request.
There are four suites, each with a super king-size bed, featuring a private ensuite, luxury linens, and uninterrupted lake or mountain views.
Personal chef prepared breakfast daily

Lunch provisioning for self-catering

Personal chef prepared dinner daily (up to a three-course meal)
Yes, please advise in advance and our chef will tailor menus according to your preferences.
The villa features a hot tub, media room, pool table, personal chef prepared meals, and multiple entertaining and living areas.

Activities

To ensure a seamless itinerary, we recommend pre-booking experiences ahead of your arrival. All experiences are subject to availability and weather conditions.
From guided hikes and heli-adventures, fly fishing, and private culinary experiences, there’s plenty to discover at Mt Isthmus. You can explore our full range of activities HERE.
We offer a range of activities available year-round. In winter, guests can enjoy heli-skiing, heli-hikes and stargazing under the Milky Way. You can view our full activity guide HERE.