FAQ's

Our reservations team has compiled answers to our most frequently asked questions below. For full details on our policies, please refer to our Terms & Conditions page, or contact the team directly for further assistance.

Inclusions

Each stay includes breakfast provisions on arrival, a bottle of Clos Ostler wine, mini bar amenities, and access to the estate walking paths and facilities.
Due to the design and experience of the Vineyard Suites, stays are best suited to adults.
Yes, however winter travel conditions may vary depending on weather and road conditions.
Yes, secure bike storage and cleaning facilities are available for guests exploring the Alps 2 Ocean trail.